Privacy Policy

At Integrity First Care ("we," "our," or "us"), your privacy is of paramount importance. We
are committed to protecting any personal information you choose to share with us via our
website, https://www.integrityfirstcare.com, and through any of our communication
channels. This Privacy Policy is intended to explain in detail the types of data we collect,
how that information is used, stored, disclosed, and the choices available to you regarding
your personal information.

1. Information We Collect
We may gather the following categories of information from users of our website or those
who contact us:
- Personal Identifiable Information (PII): This includes your name, email address, phone
number, address, social security number and any other personal and contact details you
voluntarily provide through online forms, email, or SMS communication.
- Technical and Device Information: We may collect technical data such as your IP address,
browser type, device type, operating system, the pages you visit on our site, and the
date/time of your visit.
- SMS Consent and Preferences: If you choose to receive text message updates, we will store
your mobile phone number and any preferences you indicate for receiving messages.

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2. How We Use Your Information
Your personal information is used for the following purposes:
- To respond to your inquiries, requests, or feedback in a timely and personalized manner.
- To provide you with information regarding our services, including appointment
scheduling, follow-ups, and care coordination.
- To send SMS alerts, appointment reminders, updates, and promotional
communications—but only with your explicit consent.
- To analyze and enhance the usability and performance of our website, improving your
experience as a visitor.
- To comply with legal obligations and any applicable regulations regarding healthcare
communication and data protection.

3. SMS Communication Consent
When you provide your mobile number via our website or other means, you are expressly
consenting to receive text messages from us, which may include updates, alerts, or
marketing content.

- Message and data rates may apply, depending on your mobile service provider.
- To opt-out of SMS communication at any time, simply reply with the word "STOP".
- If you require assistance or more information, reply "HELP" or reach out to us directly
through our listed contact methods.
- We do not share your SMS data with external third-party marketers.

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4. Sharing of Information
We do not sell or rent your personal information to third parties. However, in the course of
our operations, we may share your information with trusted third-party service providers
who assist us with website hosting, data processing, analytics, communication services, and
business operations. These providers are contractually obligated to maintain the
confidentiality and security of your information.

5. Data Security
We take appropriate technical and organizational measures to safeguard the data we collect.
While no data transmission or storage system is guaranteed to be 100% secure, we strive to
protect your personal information from unauthorized access, disclosure, alteration, or
destruction. Please note that by using our website, you accept these inherent risks.

6. Your Rights
As a user, you are entitled to the following rights regarding your personal data:
- The right to request access to the information we have collected about you.
- The right to request correction or deletion of your personal information.
- The right to withdraw consent for communications, including SMS messages, at any time.
To exercise these rights, you may contact us at the email address listed below.

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7. Third-Party Links
Our website may contain links to third-party websites that operate independently from
Integrity First Care. We do not control and are not responsible for the content, security, or
privacy practices of these external sites. We encourage users to review the privacy policies
of any third-party sites they visit.

8. Updates to This Privacy Policy
This Privacy Policy may be revised periodically. Any changes will be published on this page,
and the "Last Updated" date at the top will be modified accordingly. Continued use of the
website following changes constitutes your acknowledgment and agreement to the updated
policy.

9. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please reach out to us via:
Email: info@integrityfirstcare.com
Website: https://www.integrityfirstcare.com

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